Information on data protection

Privacy Policy


KITAGAWA GmbH, Birkenwaldstraße 38, 63179 Obertshausen, Germany (hereinafter: „KITAGAWA GmbH“) takes the protection of your personal data very seriously. We only process your personal data in compliance with this privacy policy and the respective legal regulations, in particular the European General Data Protection Regulation (hereinafter: “GDPR”).


The following Privacy Policy provides information on the processing of your personal data when you use our website (hereinafter referred to as the “Website”) [Number 1], the processing of personal data of our customers and suppliers [Number 2], the processing of personal data of potential customers and interested parties [Number 3] as well as the processing of personal data of applicants [Number 4]. Beyond that, you will find in Number 5 to 7 general information applying to all persons concerned.


  1. Use of our Website


1.1       Use of our Website in General


When you use our website, we process the personal data that your browser transfers to our server. This includes the IP address, date and time of the enquiry, time difference from Greenwich Mean Time (GMT), content of the enquiry (the specific page), the access status or HTTP status code, the volume of the data transferred, the website the enquiry comes from, the browser used, the operating system and its interface, as well as the language and version of the browser software. The processing is based on Art. 6 (1) 1 lit. f GDPR. This data processing allows the presentation of our Website and particularly ensures its stability and security.


1.2       Cookies


In addition to the aforementioned data, cookies are stored on your computer when you visit our Website. Cookies are small text files, which are stored on your hard drive, attached to the browser you are using. Thus, certain data will be transferred to the person storing the cookie. Cookies cannot run programmes or transfer viruses to your computer. They are used to make our Website more user-friendly and more effective. The legal basis for this data processing is Art. 6 (1) 1 lit. f GDPR.


You can prevent cookies from being stored on your computer by respective browser settings, i.e. by deactivating the placing of cookies in general. In such case, however, features on this Website may no longer function properly. Specifically, our Website uses the following cookies:


  • Google Analytics         



On our Website we use Google Analytics, supplemented by “anonymizeIP”, a web analysis service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereafter: “Google“). This enables IP addresses to be processed by Google in a shortened form in the European Union or in other states, party to the European Economic Area Agreement. Only in exceptional cases your full IP address will be transferred to a Google server in the US and shortened there. Personal references to you are not possible. If collected data includes personal references, this data will be immediately excluded and the personal data will be deleted.


The legal basis for our use of Google Analytics is Art. 6 (1) 1 lit. f of the GDPR. Google will use collected data to assess your use of our website, compile website activity reports and provide additional services for use of the website and the Internet on our behalf. Processing is performed to analyze and optimize our website.


Apart from adjusting the browser settings, you can prevent the collection of the data relating to the Website and produced by the cookie (including IP address), as well as their transfer to and processing by Google by downloading and installing a browser plugin under following link:


Please see Google’s Privacy Policy for more information about Google’s data collection and processing:


  • Other Cookies



Beyond that, our Website uses only such cookies that are strictly necessary for providing our website.


After a certain period they will be automatically deleted. Beyond that, you can delete all cookies in your browser settings at any time.


1.3       Contact by e-mail or contact form


If you contact us by e-mail, we will store the data you have provided to us (your e-mail address, your name and your telephone number) in order to respond to your questions. We will delete the data that we receive in this way when their storage is no longer necessary, or restrict their processing if there are legal requirements to store the data. The same applies if you use our contact form. For this method of contact, only the details of your name, your e-mail address and your telephone number are required. Any further information – as e.g. your postal address – is voluntary. The data you provide on our contact form is transferred between your browser and our server in encrypted form (SSL/TLS).


The legal basis for the processing of the data is Art. 6 (1) 1 lit. b GDPR.


  1. Customers and Suppliers


If our customers and suppliers provide any personal data in the context of our contractual relationship (e.g. name and contact details of our contact persons), we will process such data in order to perform the contract. Legal basis is Art. 6 (1) 1 lit. b GDPR.

Beyond that, we evaluate certain customer data (e.g. on customer satisfaction, quality management) on group level. Therefore, we provide selected data to KITAGAWA Industries Co., Ltd., Japan. The legal basis for this processing is our legitimate interest in distributing and optimizing our products according to Art. 6 (1) 1 lit. f GDPR. The transfer of data to Japan is based on an adequacy decision of the European Commission.


  1. Potential Customers and Interested Parties


If potential customers and interested parties have provided personal data to us (e.g. name and contact details of contact persons visiting our booth on trade fairs), we will process such data for the processing of your request (e.g. follow-up messages and mailing of our catalogue). Legal basis is Art. 6 (1) 1 lit. b GDPR. Beyond that, we us such data for the purposes of marketing and evaluation. The legal basis for this processing is our legitimate interest in distributing our products according to Art. 6 (1) 1 lit. f GDPR.

  1. Applicants


If you send us an application by e-mail, we will process the data you have provided to us (your contact details, data of birth, professional career) in order to process your application.


Processing of your application data is strictly limited for filling the vacant position you applied for. Beyond that, we will store your data for 6 month after completion of the application process in order to respond to your questions on the application process and a possible rejection of your application.


The legal basis for the processing of the data is Sec. 26 of the Federal Data Protection Act (“Bundesdatenschutzgesetz – BDSG”).


  1. Disclosure of Data


We will only disclose personal data collected by us to third parties if this is legitimate under data protection law. Specific information on scope and recipients can be found in this Privacy Policy. Otherwise, we will only provide your personal data to other companies and individuals that we have commissioned to carry out individual assignments and services on our behalf. The disclosure of your personal data to these companies is limited to the extent necessary for the completion of the activity. These companies are similarly bound by the regulations of the data protection law, are carefully selected by us and regularly monitored by us. Moreover, we will only pass on your personal data to third parties if we are required to do so by law or a court ruling.


  1. Data Security and Storage Period


For the protection of your personal data, we take measures to protect your data from unauthorised access, loss, misuse or destruction. Please note that data transmission via the Internet (e.g. communication by e-mail) may be subject to security risks. It is not possible to protect the data completely against access by third parties.


Personal data are only stored for the time that is necessary to achieve the purpose of their storage, or as provided for by legislation. Accordingly, the personal data are routinely blocked or deleted when there is no longer a purpose to their storage or on expiry of a deadline stipulated by law.


  1. Your Rights/Contact


You have the following rights as regards your personal data collected by us, which the KITAGAWA GmbH is obliged to respect:


  • Right of access
  • Right of rectification and erasure
  • Right of limitation of processing
  • Right to object to processing
  • Right of data portability.


If you have given your consent to the processing of your personal data, you may withdraw this at any time. Such withdrawal does not affect the legality of the processing that was carried out on the basis of your consent up until its withdrawal.


In case we base the processing of your personal data on the balance of interests (Art. 6 (1) 1 lit. f GDPR), you may raise an objection to the processing. When exercising such objection, we request that you state the reasons why we should not process your personal data as we have done. If your objection is justified, we will examine the situation and either stop or adjust the data processing or point out to you the compelling legitimate grounds for our continuing to process your personal data.


You may, of course, object to the processing of your personal data for the purpose of advertising and data analysis at any time. You may inform us of your objection to advertising by using the following contact details: KITAGAWA GmbH, Birkenwaldstraße 38, 63179 Obertshausen, Germany, e-mail:


You also have the right to lodge a complaint with a data protection supervisory authority about the processing of your personal data by us.


The responsible controller as defined by Art. 4 (7) GDPR is KITAGAWA GmbH, Birkenwaldstraße 38, 63179 Obertshausen, Germany, e-mail: (siehe auch unter Impressum). You may contact our Data Protection Officer via e-mail ( or via our postal address referring to “the Data Protection Officer”.






Version 2.0 EN